Privacy Policy

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At Dive Gear Shop (operating at divingstoreusa.com), we approach your privacy with the same technical precision we apply to our professional diving equipment. This Privacy Policy outlines how we collect, use, protect, and share information when you use our services, designed specifically for technical divers, ERDi professionals, and expedition teams worldwide.

1. Information We Collect

To provide our specialized diving equipment and services, we collect:

• Personal Identification: Name, email, shipping address (including dive site locations when relevant), phone number
• Payment Information: Encrypted payment details for processing orders of technical gear (credit card types, PayPal info)
• Diving Profile Data: Certification levels (like ERDi), equipment preferences for system configurations
• Technical Data: IP address, browser type, device information for security verification
• Communication Records: Correspondence regarding complex equipment orders or expedition needs

2. How We Use Your Information

We apply your data with the same purpose-driven focus as our dive equipment selection:

• Equipment Transactions: Processing orders for technical systems (BCD packages, drysuits) and accessories
• Dive-Specific Services: Customizing recommendations based on certification levels and gear requirements
• Security Verification: Confirming high-value orders with our dive technicians
• Global Operations: Facilitating international shipments (excluding restricted regions)
• Diver Support: Responding to equipment inquiries and expedition planning

3. Data Sharing & Disclosure

Like carefully assembling a dive kit, we share data only when essential:

• Payment Processors: Secure partners (Visa, MasterCard, PayPal) for transaction processing
• Shipping Providers: Only necessary delivery information for global equipment transport
• Legal Compliance: When required by law or to protect our divers’ safety
• Dive Professionals: Our certified staff may access order details to verify technical configurations

We never sell your data to third parties.

4. Data Storage & Security

We protect your information with the same rigor as our 256-bit SSL encryption:

• Secure Storage: Data housed in PCI-DSS compliant systems
• Limited Retention: Kept only as long as needed for dive operations or legal requirements
• Technical Safeguards: Military-grade encryption for all financial transactions
• Physical Security: Our Columbus facility maintains strict access controls

5. Your Rights as a Diver

You maintain control over your data:

• Access: Request details about your personal data we hold
• Correction: Update inaccurate dive profile or contact information
• Deletion: Request removal of non-essential data (subject to legal retention needs)
• Restriction: Limit how we use your information
• Objection: Opt-out of certain processing activities

6. Cookies & Tracking

We use these technologies with the precision of dive instrumentation:

• Essential Cookies: For secure checkout and equipment configuration
• Performance Cookies: To optimize our site for technical divers’ needs
• Functional Cookies: Remembering preferences like measurement units (mm/inches)
• Analytics: Understanding how divers interact with our equipment listings

Manage preferences through your browser settings.

7. International Data Transfers

As a global provider (excluding parts of Asia and select regions), we implement safeguards for cross-border data transfers in compliance with applicable laws.

8. Policy Updates

We’ll notify you of significant changes through our website or direct communication for active orders.

This Privacy Policy reflects our commitment to security – in your equipment and your data. Just as we personally inspect every regulator, we carefully safeguard your information.